What are the Challenges of Running a Sustainable Business?
This is a guest post by Jorrit Jorritsma, co-founder of sustainable travel brand Millican. Jorrit is passionate about the sustainability challenges in life and the positive choices each and everyone of us can make in favour of people and planet.
My wife, Nicky, and I have been very lucky. In the last year, we’ve started up our own company based in the Lake District, UK.
It’s an eco-friendly business promoting travel bags, outdoor gear, and a positive lifestyle. It’s also a company that we’re doing our best to run on sustainable principles.
But how possible is it to combine such principles with commercial good health? And what are the tough choices which any such business faces?
So here are our reflections on running a sustainable company. We’d like to lift the veil and describe some of the everyday choices we face. We hope that you take away a realistic picture of the possibilities and challenges which any eco-based business faces today. These are some of the issues we’ve faced.
What materials should we use for our products?
We produce bags and pump a lot of thought into the organic fabric in our rucksacks, the vegetable tanned leather in our wallets and the recycled polyesters in our travel bags.
But it’s worth being clear that 100% sustainability doesn’t exist.
However natural the materials that a company uses, those materials still need to be produced, processed and shipped. And that involves energy, fuels, emissions and a carbon footprint.
We’ve discovered that it’s therefore all about degrees of sustainability. About making the most informed choices that we can while still running a viable business. And we’ve been thrilled to learn that there are always positive steps that we can take.

It’s been an education along the way. We produce bags. And we’ve been inspired from the start by old mountaineering bags, traditionally made of cotton, wool and leather. Working with RITE (Reducing the Impact of Textiles on the Environment), we quickly realised that we wanted to use organic cotton rather than its conventional cousin. Organic cotton requires far less pesticides, insecticides and water in its production.
It’s also been heartening to learn of positive choices we can make even with synthetic materials. For example, we’ve used recycled polyester rather than virgin polyester, thereby saving 50% on water, 20% on energy, and 60% on air pollution. That feels good.
However, not all our materials are organic or recycled at present. Our bags can contain as many as fifteen components each. And in some cases, we simply haven’t found a more sustainable alternative yet or alternatives are too expensive at this point in our growth. It’s about balancing the ideal and the realistic. You have to know where your heart is set.
What partners do we team up with?
Running a company is all about making connections and working with other people. You have to ask yourself - do you want to work with local or global partners?
Do you work with an expensive local partner who uses non-sustainable materials - or a cheaper global partner committed to sustainability and good employer practice?
In our case, we work with both local and global partners but always sustainable ones. Take the leather we use in our products. When we started, we had no idea of the extent of chemical use in producing modern leather. Or that in ancient times, vegetable tanning was the norm. Or that a beautifully worn hundred-year old wallet is almost certainly vegetable tanned. Learning this, we knew we wanted to opt for the vegetable tanning route.

The question then was where to access this product. We were thrilled when we found the only remaining traditional oak bark tannery in Britain. They have been able to supply us with leather for certain products. However, we’ve also needed other leather for other products. And for this we’ve had to travel to a tannery in southern China.
The Chinese tannery produces 70% vegetable tanned product, with an initial 30% chemical treatment. So not ideal. But they’re developing a new 100% vegetable tanned leather for production in 2010. So some of these things are just a matter of time.
FInding the soul in commerce
In all our everyday dealings with partners, we’re also constantly looking for the human face in business. Obviously business is partly about money, but for us it’s also an expression of values. When Nicky and I met backpacking years ago in Latin America, we knew that we were committed to the same things - getting out, adventuring and making connections.

So for us, the human element in business is all-important. When we were looking for a bag maker, we found our partner Henry. Henry’s dad originally started their business in Hong Kong. Today, they remain a small family business, now located in mainland China.
We like the family element and Henry’s passion for food, tea and quality of life. We like the fact that he farms and feeds his team and other workers from surrounding factories with high-quality vegetables. Our relationship with him isn’t just based on commerce.
Working from home and managing the work-life balance
Having lived the rat-race, Nicky and I both re-thought our priorities a few years ago and settled in the Lake District. We wanted to start an ethically sound company promoting sustainable living and travel. We also wanted to work from home.
Managing work-life balance when one’s always within reach of a ringing office phone is never easy. Our eleven year old daughter, Kiah, is naturally a big part of our home life, and there’s always a temptation to slip into the office when we shouldn’t. But then, there’s also always the option of pushing work aside and heading outdoors for a bracing walk.

With the work-life balance, we’re continually needing to revise our way of doing things. We’re currently debating whether to invest in a shed for the garden and relocate our office out of the house. There are no easy answers. We just have to remain alert to the issues.
What we do know is that our way of life is far healthier and more in tune with our values than it ever was when we were caught on the corporate treadmill. We prize that.
Revising our own consumer choices through running a sustainable business
One of the things that happens running a sustainable business is that your own consumer choices get challenged. This is exciting, sometimes unnerving, and part of a continuing learning process.
Take our car. Our T-reg Ford has just about reached the end of its days. We need a new one for our family. We also need a way of transporting our products to the events where we promote and sell them. So do we go for two different vehicles, just one mega-sized one, or a combo of car and caravan or a horsebox?
That’s before we even contemplate the green issue. Do we buy a recycled, second-hand car using petrol? Or a brand-new, green vehicle which is more expensive? Tallying all the facts involved and making wise, conscious choices isn’t necessarily easy. But we believe that it’s precisely what each of us has to do given the problems of our planet.
This simply isn’t a time to put our heads in the sand. And when one hits on a sustainable choice which is also affordable and practical for one’s needs, it’s such a good feeling.
Running a travel company and the question of our carbon footprint
Running a company promoting travel presents us with a final conundrum. How do we reconcile the travel that we need to do to meet global partners with our carbon footprint? Should we just go local and sever all our ties with overseas colleagues?
We don’t think so. And here we have to go back to our most basic values. Nicky and I firmly believe that life is about connecting with other people. With getting out of our self-contained boxes. With following the high road of adventure. None of these things are ever going to happen sitting in our living-room.

We remain very sensitive to the question of our carbon footprint and we’re always looking for ways to reduce it. But, for us, life is about travel and connecting. And to deny that would be to deny one of our deepest desires and the very foundation of our business.
So we’ll continue to review our position on this. But for the moment, we remain committed to wise, conscious travel both for business and our own enjoyment.
In short, we don’t always find it simple running a sustainable company. However, we do find it hugely inspiring and positive. For us, it’s about making responsible choices in tricky times. We love this journey that we’re on and we welcome you to join us in our adventure.
You can find us at www.homeofmillican.com.
All images © Millican.
Thanks for sharing this story! It’s great to hear a positive, inspiring take on the challenges of making sustainable choices in business.
one of the biggest challenges is being put under the microscope once you call yourself a “sustainable business” or a “green business”, because consumers will start looking for ways that you ARE NOT green. If you slip up once, someone will probably notice and let you know about it. So, it’s very important to have your stuff together when you come out and say you are a “green business”.
Absolutely right.
Consumer power is what’ll ultimately tip the balance in the planet’s favour, we think. And rightly so.
Great article, very enlightening. Thanks for this!
I found this article timely considering that I have worried about that for years now. I run a business that rents baby gear and equipment in Mpls, MN. The business idea originated from comments of friends related to the hassles and expenses of traveling with kids as well as the transient nature of kids gear such as car seats, boosters, strollers, etc. I struggle with one main thing: finding and making sure that the products I buy to rent are high quality, high durability, comforming to safety standards and labor laws. I end up relying on a handful of fairly expensive items that are made in the USA (Britax is one of them). Sometimes, however, there isn’t much of a choice, especially when I receive specific requests from customers asking for products that are made in China but highly regarded and well known. Other than that, I feel comfortable with the idea that my business and business practices fit my green guidelines. Renting baby gear avoids a) the costs and extra weight of transporting these gears on airplanes b) the need to purchase something for single use which leads parents to buy cheaper and less durable products and also reduces large amounts of waste. Thanks for the article. It was helpful. Regina at Green Baby Travels MN.
Nowadays, you must be super creative to have a good business idea that works.::~
it is easy to get Business ideas, just look for a product or service that has demand and fill it`’*
it is easy to get Business ideas, just look for a product or service that has demand and fill it-”,